The purpose of this agreement is to define the rights, duties, responsibilities, and other relevant matters between the company and the members regarding the use of the services (collectively, “the Services") provided by Creatorlink Inc. (creatorlink.net) (collectively “the Company") on the internet. By accessing or using the Services, users are deemed to agree to these terms and conditions, regardless of whether they are registered as users of the Services.
Article 2 Definition of Terms
The definitions of the terms used in this agreement are as follows. The meaning of any terms not defined in this agreement shall be determined in accordance with relevant laws, service guides, and customary practices.
Member : A person who accesses the service, agrees to these terms and conditions, and completes the membership registration, and refers to a user who uses the services provided by the company.
Non-member : A person who accesses the service and uses it without registering as a member.
User : Refers to both members and non-members who use the service.
Sub-administrator : A person who has been granted some administrative rights over a site created by a member. Sub-administrators are classified into "Editor Administrators" and "Operations Administrators" based on their assigned privileges.
ID (Identity) : A combination of letters or numbers selected by the member and approved by the company for identifying the member and allowing the member to use the service.
Password : A combination of characters set by the member for verifying their identity and protecting their privacy.
Site : A homepage, online store, or other webpages created or posted by a member using the services provided by the company.
Content : Refers to text, images, documents, videos, sounds, various files, and links.
Post : Any information or content posted by a member while using the service, or any information, content, or products posted or sold on the member's site.
Online Store Service : A service provided by the company that allows members to sell products or services on the internet.
Additional Services : Services that members can apply for in addition to the basic services provided by the company.
Affiliate Services : Services provided by third-party partners for the convenience of service operation.
Termination : A declaration made by either the company or the member to end the service agreement.
Article 3 Specification and Revision of the Terms
The company will post the content of these terms on the service screen so that members can be informed of them.
The company may revise these terms if a reasonable cause arises, within the limits that do not violate relevant laws. The revised terms will take effect upon notification in accordance with Article 11 below. Changes to the rights or obligations of users will be notified at least 7 days in advance.
If a member does not agree with the revised terms, they may discontinue the service and request to withdraw from membership. If the member continues to use the service after the notification as per Paragraph 2, it will be deemed as agreement to the revised terms.
The company assumes no responsibility for any damages incurred by members due to their failure to be informed of the revised terms.
Article 4 Effect of the Terms
These terms take effect for all users, including members who are registered in the service and those who use the service.
Matters not specified in these terms will be governed by relevant laws, service guides, and customary practices.
Article 5 Individual Terms
The company may establish separate terms and conditions for individual services (collectively, "Individual Terms") if necessary, and in the event of any conflict between these terms and the Individual Terms, the Individual Terms will take precedence.
Article 6 Conclusion of the Service Agreement (Membership Registration)
A service agreement is concluded when the user fills out the membership registration form, expresses their intention to agree to these terms and conditions and the privacy policy, and submits the membership registration request, which the company then accepts.
All membership information provided during registration is considered to be accurate. Users who do not enter accurate information may not be entitled to legal protection and may be subject to restrictions on using the service.
In the application process under Paragraph 1, the company may request identity verification through the member's email or perform real-name authentication through a professional agency to confirm the member's identity.
The company may refuse to accept or may terminate the service agreement for applications that fall under any of the following cases:
① If the applicant has previously lost membership under these terms and conditions.
② If the applicant fails to provide the information requested by the company or provides false information.
③ If the applicant refuses to submit required documents as requested by the company.
④ If the applicant is a child under the age of 14 and fails to obtain consent from a legal representative (such as a parent) when inputting "personal information" as defined by the law on the promotion of information and communication network utilization and protection of information.
⑤ If the application is submitted in violation of any other regulations or is impossible due to the applicant’s fault.
The company may reserve acceptance of the application until the reasons for refusal are resolved in the following cases:
① If the company encounters business or technical difficulties.
② In cases of force majeure (natural disasters, wars, national emergencies, interruption of telecommunication services, etc.) or other unavoidable circumstances.
③ For other reasons making it difficult to accept the application due to the company's situation.
The membership registration and service agreement is deemed to have been concluded when the company's acceptance reaches the applicant.
The company may differentiate service usage by member levels according to company policies.
Article 7 Responsibilities Regarding Member's ID, Password, and Nickname
The member is fully responsible for the management of their ID, password, and nickname. All liabilities arising from inadequate management, user negligence, or third-party use of the account are the responsibility of the member.
If the member becomes aware that their ID or password is being used by a third party, they must immediately notify the company and follow the company's instructions.
The member must keep the email address, contact information, and other details provided to the company up to date and regularly check for receipt of communications. If the member fails to do so and suffers damage due to the company’s communication not reaching them, the company will bear no responsibility.
If the ID or nickname set by the member falls under any of the following categories, the company will not be responsible for any damages or disputes arising from it:
① If the member's name, ID, or nickname includes information (such as social security numbers, phone numbers, etc.) that could infringe upon their own or others' privacy.
② If the member's name, ID, or nickname causes discomfort or is contrary to public morals.
In reasonable circumstances, including Paragraph 3 above, the company may change the member's name, ID, or nickname either by the company’s initiative or at the member's request.
Article 8 Changes to Member Information
Members can view and modify their personal information within the service, and the provisions of Article 7 also apply to modifications. However, essential information for service usage, such as name and ID, cannot be modified.
If any information provided during membership registration changes, the member must update the information directly within the service or notify the company of the changes through other means.
The company will bear no responsibility for any disadvantages arising from the member's failure to comply with the requirements of Paragraph 2 above.
Article 9 Use and Protection of Personal Information
The collection and management of personal information will be in accordance with relevant laws and the company's "Privacy Policy," and the company will make efforts to protect the personal information of its members.
Users must keep their service account's unique information (such as ID and password) confidential. The company will bear no responsibility for any information exposed due to the member's fault.
Users are prohibited from entering false information or using another user's account without the owner's permission. In such cases, service usage may be suspended or the service agreement may be terminated.
The company may provide required information within the scope prescribed by law in response to requests from government agencies for investigative purposes or requests from the Korea Communications Commission, the Korea Internet & Security Agency, or other related authorities.
Article 10 Company's Obligations and Rights
The company will not engage in actions that go against public morals and will provide services diligently to ensure that members can use the services in a stable manner.
The company will maintain the equipment related to the service in a stable condition and will make the best efforts to repair and restore it immediately if any malfunction occurs.
The company is obligated to respond sincerely to any opinions or complaints received from members regarding the service and must handle them if the company agrees with the content. If immediate resolution is difficult, the company must notify the member of the reason and the resolution schedule through the service's bulletin board or other means. However, if the company has legitimate reasons, it may choose not to specify a resolution schedule.
The company may collect relevant information, such as member sales, advertising history, and member access data, from the shopping mall service usage and may use this data for statistical purposes or to support the member's use of the service, as well as to provide efficient service delivery by the company.
The company will provide a system for managing registered sender numbers and preventing fraudulent registrations in accordance with the Telecommunications Business Act and other relevant regulations.
Article 11 Notification to Members
When the company needs to notify a member, it may do so via email or other methods that the company deems appropriate.
For notifications to all members, the company may substitute individual notifications by posting the notice on the service screen for 7 days.
Article 12 Member's Obligations and Sanctions
Members must comply with these terms and conditions, the service guide, notices, and relevant laws
Members must not engage in any of the following actions. Any damages or disputes arising from such actions are the responsibility of the member, and the company may impose sanctions, such as restricting access to the service or revoking membership.
① Providing false information during membership registration or when updating member information.
② Collecting, storing, disclosing, or stealing another person's personal information, content, or usage history without authorization.
③ Continuously posting or distributing promotional information, illegal, or offensive content against the will of others.
④ Damaging or causing harm to another person's reputation.
⑤ Infringing on the company's or others' trademarks, trade secrets, copyrights, property rights, or any other exclusive or confidentiality rights.
⑥ Posting or distributing information that is false or damages the company's reputation.
⑦ Using the service for the purpose of harming the company or interfering with its business operations.
⑧ Using or reproducing, licensing, sublicensing, publishing, broadcasting, transmitting, distributing, performing, displaying, selling, redistributing, or transferring any information obtained from the service commercially, without explicit permission from the company.
⑨ Posting or distributing viruses, illegal software, or similar harmful content.
⑩ Hacking or posting malicious content with the intention of causing harm.
⑪ Members are prohibited from engaging in systematic or automated data collection activities related to the service without prior written approval from the company. This includes actions such as scraping, decompiling, reverse engineering, using robots, spiders, offline readers, etc.
⑫ Engaging in activities related to criminal acts or for criminal purposes.
⑬ Posting or distributing obscene, violent, gambling, or illegal content, or linking to such sites.
⑭ Posting, distributing, or linking to content that harms public order, morals, or social order.
⑮ If external organizations such as the Information and Communications Ethics Committee request corrective actions, or if the Election Commission provides an interpretation regarding illegal electioneering activities.
⑯ If the business information provided by the member during electronic commerce is false or considered fraudulent, and the Seoul e-Commerce Center requests a suspension of the service.
⑰ Using the service for the purpose of harming national interests or social public interests.
⑱ If a legal dispute arises between the member and the company or a third party and legal procedures need to be followed.
⑲ Engaging in actions that cause social issues or are deemed inappropriate for the company's service nature due to personal political or religious opinions.
⑳ Any other actions that may disrupt or are likely to disrupt the stable operation of the service.
㉑ Any actions that violate these terms, conditions set by the company, or applicable laws.
If a site or post published by a member generates excessive traffic that may disrupt the stable operation of the service, the company may restrict the traffic of the site without prior notice. The company will bear no responsibility for any damages incurred by the member as a result.
The member must collect consumer personal information in accordance with legal procedures and take technical and administrative protective measures in accordance with relevant laws regarding personal information. Additionally, the member must prepare and post a privacy policy on their site and operate the collected personal information under their own responsibility.
The member must register their sender number in advance in accordance with the Telecommunications Business Act and may only send text messages using the registered number.
The member is solely responsible for the management of the site posted through the service, and any actions performed by a sub-administrator, to whom the member has granted partial administrative rights, will be considered the member's actions.
Article 13 Termination of the Use Agreement, Restrictions on Use, and Removal of Member Registration
If a member wishes to terminate the use agreement, they must directly apply for membership cancellation. Upon receiving the application, the company will proceed with the procedure to cancel the member's registration, unless there are legal reasons to prevent it.
If a member who has remaining usage time for the service applies for cancellation, the company assumes no responsibility for any suspension or damage caused by the termination of the service.
If a member engages in actions specified in Article 12, Paragraph 2, the company may restrict the use of the service or terminate the use agreement without prior notice. Additionally, when the use agreement is terminated under this paragraph, all benefits provided through the service will be void, and the company will not provide any compensation for this.
If the company restricts the use of the service or terminates the use agreement as specified in Paragraph 3, the company will notify the member and provide an opportunity for the member to appeal. The member may file an appeal within 30 days of the action. If the appeal is deemed justified by the company, the company will immediately reverse the action. If no justified appeal is filed within 30 days, the company may cancel the member's registration and will not bear any responsibility for this.
When a member terminates the use agreement, all information registered under the member's account will be deleted. However, posts that have been copied by others or posted in public spaces will not be deleted, so members must delete such posts before canceling their account.
If a member applies for termination of the use agreement, all data related to the member will be deleted, except in cases where retention is required by applicable laws or the privacy policy. If the member wishes to restore their membership, they must request it from the company via email or other means within 72 hours. After 72 hours, it is impossible to restore the terminated account.
After the termination of the use agreement, re-registration with the same ID is restricted for 30 days. All usage history of the site or service will be deleted and cannot be restored upon cancellation.
If a member passes away, their membership will be terminated.
Article 14 Service Contents and Use
The types of services provided or managed by the company under these terms and conditions are as follows:
① Portfolio sites and other services for creating and managing websites
② Shopping mall services
③ Additional services
④ Affiliate services
⑤ Other website-related services
Some or all of the services in Paragraph 1 may not be available depending on the member's service environment.
The basic services provided by the company are free of charge. However, this does not apply to services that are separately designated as paid services by the company.
Normal traffic for the site will be provided without restriction. However, if a specific site generates excessive traffic in a short period of time due to advertising, events, promotions, or other reasons, causing disruption to the stable operation of the service, the company may impose sanctions such as blocking the site or restricting service use. The company will not be held responsible for any resulting damage.
If a member plans to generate a large amount of traffic in a short period of time, they can consult with the company to establish a response plan to minimize the impact on the service. If additional infrastructure or technical measures are needed, the member may bear the associated costs. However, such costs will be billed within a reasonable range set by the company.
The company does not restrict the service to specific countries or regions. However, due to unavoidable reasons such as internet-related regulations in specific countries or regions, access may be temporarily or permanently restricted, and the company will be exempt from responsibility in such cases.
The company may establish or change services, and if the changes affect members who are using the existing services, prior notice will be provided.
Article 15 Use, Obligations, and Restrictions of Online Store Services
Members using the online store service for electronic commerce targeting consumers in domestic and various countries must comply with the relevant laws and regulations related to electronic commerce and information and communication use in the target countries.
Members must provide clear and detailed information about the products they sell in accordance with the Fair Trade Commission's "Notice on the Provision of Product Information in Electronic Commerce," among other regulations.
Members must operate their online store in compliance with electronic commerce-related laws, such as the Consumer Protection Act in Electronic Commerce and the Act on Promotion of Information and Communications Network Utilization and Information Protection. However, if engaging in electronic commerce targeting foreign consumers, the member must comply with the relevant laws of the respective country.
Article 16 Use of Affiliate Services
If a member wishes to use affiliate services, the member must either directly enter into an affiliate service agreement with the affiliate company or sign an agency agreement with the company to apply for the service.
The company may provide guidance and recommend the use of services that are required by law (such as purchase safety services, identity verification services, etc.) and notify the members about these services.
The company is not responsible for any issues arising between the member and the affiliate company due to the company’s fault in relation to the affiliate services.
The termination and refund of affiliate services are handled according to the affiliate’s policies, and the company will post the details about the affiliate service on each respective affiliate service page.
If there are changes in the affiliate service, the company must notify the members of the changes and the effective date of such changes on the affiliate service page. If the changes affect the members who are already using the service, the company will notify them according to Article 11.
If the contract between the company and the affiliate regarding the affiliate service is terminated or ended, the company may stop providing the relevant affiliate service by notifying the termination and the termination time according to Article 11.
The company may provide some or all of the services to members for a fee.
The company will post the details and prices of paid subscription plans within the service.
Paid services will be available to members after they have paid the applicable fees.
The company reserves the right to change the fees for paid services at any time, and if such changes affect members who were using the previous subscription plan, the company will notify them according to Article 11.
If a member receives a discount or other promotional offer, the service will automatically switch to the regular fee after the promotion period ends, and no further notification will be given.
If a minor member wishes to use paid services, they must obtain consent from their legal guardian (such as a parent) or obtain post-contract approval. Otherwise, the minor or their legal guardian can cancel the contract, and the company will notify this requirement before the contract is concluded.
When the usage period of the paid subscription plan expires, the functions of the paid services applied to the site will automatically be restricted. The company must notify the member of the expiration or automatic renewal payment at least 7 days before the subscription plan ends via email or other means. The company will not be responsible for any damage caused by the member’s failure to renew the subscription plan.
To prevent any damage caused by the interruption or loss of paid services due to the expiration of the existing paid subscription plan, the company will automatically renew the subscription plan with the same plan as the existing one. Members who do not wish for automatic renewal can uncheck the "Automatic Renewal" option in the subscription management screen, but the responsibility for any damage caused by this decision lies with the member. However, payment methods such as virtual accounts that do not support automatic renewal are exceptions.
The company must notify the member of the upcoming payment for the automatic renewal at least 7 days before the renewal by email or other means.
If the credit card company refuses or cancels the billing of the subscription fee due to changes in the status of the card used for payment, the automatic renewal payment will not proceed, and the company will not be responsible for any resulting damage.
Article 18 Cancellation of Paid Services
Members may request the cancellation of the paid services they are using, and the effective cancellation date will be the expiration date of the payment period for the paid service.
If a member fails to comply with any provision of the terms and conditions or does not pay the required fees, the company may suspend or cancel the member's service.
If the bank or credit card chosen by the member at the time of payment refuses or cancels the charge for the fees, the company may restrict or automatically terminate the use of the paid service.
Article 19 Refunds
If a member requests a refund within 7 days from the date of payment, the company will provide a full refund.
If a member is dissatisfied with the company's paid services, they may request a refund for any reason after 7 days from the date of payment. The refund amount will be calculated according to the method outlined in paragraph 3 below. However, if a tax invoice has been issued at the member's request, a refund will not be possible.
The refund amount after 7 days from the payment date will be calculated as follows:
① Refund Amount = Payment Amount - Penalty Fee - Service Usage Amount
② Penalty Fee = 30% of the payment amount (including fees, initial setup fees for paid services, etc.)
③ Service Usage Amount = Number of months used x Regular monthly fee (without any discounts)
However, if the sum of the penalty fee and the service usage amount exceeds the original payment amount, no refund will be issued.
If the company is unable to repair or correct a problem with the paid service, and the service cannot be provided or is unusable, the member may request a refund. In this case, the company will refund the remaining fee after the problem arises.
If a member engages in any actions specified in Article 12, Paragraph 2, resulting in the termination of the service contract, no refund will be issued.
Refunds will be processed using the same payment method as the original payment. If it is not possible to refund using the same payment method, the company will notify the member in advance. However, for payment methods requiring receipt confirmation, the refund will be processed within 3 business days from the receipt confirmation date.
If an overpayment occurs, the company must refund the entire overpayment amount using the same payment method as the original payment. If the company refuses to refund the overpayment, it must prove that the original payment was correctly charged. The refund procedure for overpayments will follow the "Guidelines for the Protection of Digital Content Users."
Article 20 Service Provision Time and Interruption of Service
The company provides 24-hour service each day, unless there are special circumstances. However, depending on the type or nature of the service, the company may set specific operating hours for some services, in which case the company will notify the members of these hours on the relevant service page.
Affiliate services are provided according to the operating policies of the service providers. The company will specify the usage conditions and policies for each service on the service guide page.
The company may suspend all or part of the services for a period of time after notifying members about the details and schedule in accordance with Article 11, in cases such as regular maintenance, system upgrades, expansions, data processing, and updates.
The company may suspend all or part of the services without prior notice in the following cases:
① In the event of a natural disaster, war, national emergency, or any equivalent situation.
② If unforeseen hardware failures (e.g., disk failures), system downtimes, or failures in external communication companies, power companies, or telecommunications providers occur.
③ If a distributed denial-of-service (DDos) attack or other external breaches that the company cannot control are anticipated or have started.
④ In cases where urgent action is needed due to security issues.
⑤ For any other unavoidable reasons that require the interruption of services without prior notice.
The company assumes no responsibility for any damages or disputes incurred by members due to the suspension of service provision as described in this Article.
Article 21 Provision of Information and Display of Advertisements
The company may display information or advertisements related to the service on the service platform or provide them to members through other means such as email.
The company may, based on its needs, display advertisements or similar information on the service platform or provide them to members through email or other means. However, this does not apply to members who are using paid services.
Any damages or disputes arising from a member's participation in or transactions resulting from advertisements displayed on the service platform or provided through email or other means are the sole responsibility of the member.
Article 22 Posts
"Posts" refer to all information and content posted by members while using the service, or any information and content, as well as products, that are posted or sold on the member’s site.
Any damages or disputes arising from a member's posts are solely the responsibility of the member, and the company bears no responsibility for them.
Members may not register, post, or transmit content that violates public order or good morals, or content that infringes upon the copyrights, intellectual property rights, or other rights of others. The member is fully responsible for any consequences arising from such posts.
If a member’s post is related to actions under Article 12, Paragraph 2, the company may request the member to delete the post. If the member fails to delete the post within the specified timeframe, the company may block the member’s site, restrict service usage, revoke membership, or impose other sanctions.
If a member’s post contains content that violates the Information and Communications Network Act, the Copyright Act, or other relevant laws, the rights holder may request the company to suspend the post or delete it according to the procedures set forth in relevant laws. Both the company and the member must take action in accordance with these laws.
Even in the absence of a request from another rights holder under Paragraph 5, the company may take temporary measures, etc., on the relevant post or site if there are grounds for infringement of rights or if it violates company policies or relevant laws.
The management responsibility for posts on a member’s site posted through the service lies solely with the member. If someone else posts content on the member’s site that violates Article 12, Paragraph 2, the member is solely responsible for any resulting damages or disputes, and the company will bear no responsibility.
The company has no obligation to constantly monitor the posts of members and bears no responsibility for the results of any such monitoring.
Article 23 Copyright of Posts
Copyright and intellectual property rights for all works provided by the company through its services or related to the service belong to the company. However, this does not include the posts of members and works provided through affiliations.
Posts made by members within the service may be exposed in search results or related promotions, and may be modified, reproduced, or edited within the necessary scope for providing such exposure and services. In this case, the company will comply with copyright law, and members can take actions such as deletion, exclusion from search results, or making posts private through customer support or the service’s management features at any time.
If the company wishes to use a member's post in ways other than as described in Paragraph 2, it must obtain the member’s consent in advance through email or other means.
Article 24 Compensation for Damages and Limitation of Liability
If a service disruption or outage occurs due to the company's fault for more than 3 hours, and the company is notified by a member using paid services, the company will compensate the member as follows, or under conditions separately specified by the company:
- The monthly fee for the plan being used at the time of notification will be calculated pro-rata, and compensation will be provided based on one day's fee for every hour of the outage, with compensation offered as an extension of the paid service period.
The company will be exempt from liability for any service disruptions caused by the member's fault.
The company assumes no responsibility for the use of services provided for free.
The company assumes no responsibility for any damages incurred by members due to affiliate services or services not directly operated by the company.
The company will be exempt from responsibility for any service interruptions or data corruption or deletion in the server caused by unforeseen events such as natural disasters, system failures, connection failures, distributed denial-of-service (DDoS) attacks, or other force majeure events.
If access to services is restricted due to internet-related policies, regulations, or disruptions in specific countries or regions, the company assumes no responsibility for any damages incurred by members.
The company does not guarantee the profits that members may expect from using the service and assumes no responsibility for any damages arising from the materials obtained through the service.
The company assumes no responsibility for the reliability or accuracy of information, materials, or facts posted by members on the service.
The company has no obligation to intervene in disputes between members or between members and third parties arising from the use of the service and assumes no responsibility for such disputes.
Article 25 Resolution of Disputes
The company and the member must make every effort to resolve any disputes arising in relation to the service amicably.
The governing law for any litigation between the company and the member will be the law of the Republic of Korea.
Any lawsuits related to a dispute between the company and the member will be subject to the jurisdiction of the court as defined by the Civil Procedure Law of the Republic of Korea.
Notwithstanding the provision in Paragraph 3, if the member has an address or residence abroad, any lawsuit related to a dispute between the company and the member will be subject to the jurisdiction of the Seoul Central District Court, Republic of Korea.
<Supplementary Provisions> Effective Date
These terms and conditions will be applied starting from July 26, 2024, and the previous terms and conditions will be replaced by these terms from the effective date.
Announcement Date: June 26, 2024
Effective Date: July 26, 2024
